FAQs

Online Ordering

Yes, you can order directly from Erewhon here.
Yes, we can deliver across LA within 90 minutes. Click here to shop.
Yes, we are on Postmates and Uber Eats.
Yes! We can ship non-perishable items. Contact [email protected] and they can assist!

about fresh farms

ALDI is one of America’s fastest growing retailers, serving millions of customers across the country each month. With nearly 2,000 stores across 36 states, ALDI is on track to become the third-largest grocery retailer by store count by the end of 2022.

We are always evolving our product mix, which is more than 90% private label. Since 2018, we increased the overall ALDI product selection by 20%, including a 40% increase in fresh food offerings. The carefully selected, award-winning product mix at ALDI includes organic meats, fresh produce, gourmet cheeses, sustainable seafood, gluten-free products, specialty wine, on-trend items and so much more, all at unbeatable prices.
Shoppers will find that more than 90 percent of the products in our stores are ALDI exclusive brands. ALDI exclusive brands allow us to provide the same high-quality product without passing on all of the hidden costs associated with the national brands, such as marketing and advertising.

At our core, we are different by design. We are private-label trailblazers, and our company is built on these basic principles: simplicity matters, we sell the best food at low prices, and everything we do is purposefully designed to save people money.

Customers can find the majority of their average weekly shopping list at ALDI, including fresh meats, fruits, vegetables and bakery items. Visit our Products section to learn more.
You do not need a membership to shop at ALDI. Our fresh foods and high quality products are available to everyone at the same low prices
Customers do not need to bring their own bags to shop at ALDI. However, we ask people to bring their own reusable grocery bags or buy a few of ours at checkout. This saves money by avoiding the cost of the bag and it cuts down on waste to help the environment.

Emails + Weekly Ads

Our weekly ads are distributed only via local newspapers. However, you can view our weekly ads online or sign up for our Weekly Newsletter.
Our site uses a service that looks up your location based on geographical data that your ISP server sends to our server when you visit the site. While mostly accurate, you may be presented with a store that is not actually the closest to your home address. This is because your computer’s IP address is not assigned to the physical address of your home, but to a server of your Internet service provider.
If you are experiencing issues viewing images, check your email settings. It is possible that images are being blocked due to settings that your email provider has in place to protect your privacy. If this is the case, you may need to flag ALDI as a safe sender before you will be able to view images. There may also be an option asking you whether or not you wish to allow images from the sender. Select “yes” to view the images.
Be sure to check your junk mail folder as they could be flagged as SPAM. Also, add [email protected] to your safe-sender list to prevent this from happening again.
To unsubscribe from the ALDI weekly email, click the “unsubscribe” link located at the bottom of each weekly email. Next, enter your email address at the bottom of the weekly email form – under the “Unsubscribe” header – and click “unsubscribe.”

STORE INFORMATION

You can determine the hours for your local store by using our store locator.
You can email ALDI by filling out our contact form or you can write to us. Visit our contact us page for more details.
ALDI stores are closed on New Year’s Day, Easter Sunday (except California & Arizona stores), Thanksgiving Day and Christmas Day. Additionally, ALDI stores operate limited hours on Memorial Day, Independence Day, Labor Day, Christmas Eve and New Year’s Eve. Specific holiday hours for your local store can be found by using our store locator.
Everything we do is to save our shoppers money on the food and products they want most. Rather than hire extra staff to answer phones and retrieve carts, our employees stay focused on serving our shoppers in stores.
ALDI has more than 2,000 stores in 36 states, and we’re constantly expanding! Use our store locator to find an ALDI store near you.
We recommend returning to the store and speaking with a manager.
Please return to the store where you made your purchase, with the card used for payment, and ask to speak with a manager.

gift card

Visit customer service department at any Fresh Farms location. In-store purchases may be made at any checkout lane with cash, credit, or debit.

– No. Fresh farms gifts cards do not expire.

– Not to worry! You can use the gift card for partial payment and then pay the difference with cash, credit, debit, or personal check. Personal checks require ID verification.

– Sadly, stolen or lost gift cards cannot be replaced.

– Yes! Stop by anyone one of our locations for assistance.

– You can check your card balance in two ways:

1. Refer to the back of the gift card and follow the directions.
2. Ask one of our staff members at one of our Customer Service counters and/or cashier to check the balance.

General FAQ's

There are over 40 languages spoken by Fresh Farm’s employees and, therefore, we can almost always assist any customer whom cannot speak English. Please visit the customer service counter at any of our locations to request help, we are more than happy to assist.

Each of our locations have sit-down, electronically driven shopping carts which are readily available to assist anyone with physical impairments. Please visit the customer service counter at any of our locations to request help, we are more than happy to assist.

Locations

We have 6 locations around Los Angeles. Please click here for all locations and hours.
We are currently focused on SoCal, but always considering new potential cities as we expand!
Yes! Studio City, Beverly Hills, and Culver City.

Careers

Yes, you can order directly from Erewhon here.
Yes, we can deliver across LA within 90 minutes. Click here to shop.
Yes, we are on Postmates and Uber Eats.
Yes! We can ship non-perishable items. Contact [email protected] and they can assist!

Returns/Exchanges

Yes, you can order directly from Erewhon here.
Yes, we can deliver across LA within 90 minutes. Click here to shop.
Yes, we are on Postmates and Uber Eats.
Yes! We can ship non-perishable items. Contact [email protected] and they can assist!

Other

Yes, you can order directly from Erewhon here.
Yes, we can deliver across LA within 90 minutes. Click here to shop.
Yes, we are on Postmates and Uber Eats.
Yes! We can ship non-perishable items. Contact [email protected] and they can assist!